El trabajo del Agente de Salud Comunitario como donación, desinterés y vinculación: subjetividades producidas

Resumen

The study aims to identify the perception of the meaning of the role of the community health agent in the view of the agents and professionals of the Family Health Strategy. Qualitative descriptive research was carried out in the municipality of Quixeré, Ceará - Brazil. Nine health agents and nine team professionals participated in this study (three doctors, three nurses and three dentists). For data collection, the focus group technique was used and the collective subject was used as the method of analysis. The results showed speeches based on the role of the community agent with the meaning of donation, abnegation and bonding. The construction of bonds appears in the dimensions of the community and the health team, with satisfaction and also with suffering, since the agent does not consider himself prepared for the qualified listening of the demands, demonstrating gaps in his training and the need for interprofessionality. The bond was highly praised, this being a principle inherent in the work of the agent, who, in addition to empathy with users, need training that guides their work process, bringing concrete answers that support them in their conduct with the community. , giving a new meaning to the role of the category and valuing its practices. Despite the relevant scientific production in the country in relation to this theme, these meanings deserve further investigation, as a way of legitimizing practices and recognizing their role in the community and in health services.