La perspectiva profesional en la reforma de la atención primaria de salud: una aproximación cualitativa

Resumen

The objective of this study was to find out opinions and experiences of primary health centre professionals on the process of implementation and development of the New Model of Primary Health Care in the Valencian Community. Nin semi-structured group interviews with professionals were carried out, directed by two researchers who proposed the topics for discussion by means of open questions and took notes on the interventions. Some others aspects of health centres' situation were also assessed by observation. The majority of the professionals thought high prevalence disease programmes should be elaborated by the Health Administration that community participation was an important dimension but difficult to develop, that the population perceived an improvement in health care with the new model, and that relationships with Health Area Managers were good, even though they were not thought to have a real management role. The greatest differences in opinions and experiences among primary health care teams concerned the development of some dimensions of the new model, especially comprehensive care, continuous care and team work.