Acceso abierto·Documento·2022·Español

Satisfacción del personal de salud y pacientes sobre un servicio de telesalud de un hospital de Perú

Fernanda Barriga‐Chambi; Fabricio Ccami‐Bernal; Alberto Luciano Alarcón-Casazuela; Julissa Copa-Uscamayta; Jeremy Yauri-Mamani; Brenda Massiel Oporto-Arenas; Cender Udai Quispe-Juli

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Resumen

Physician satisfaction was lower than that of other health professionals. Patients had a moderate-high satisfaction. The maturity level of telehealth implementation in HRHD was oriented towards a null or initiated level. Decision-makers need to consider user satisfaction for the telehealth implementation and the follow-up.

Cómo citar

Fernanda Barriga‐Chambi, & Fabricio Ccami‐Bernal, & Alberto Luciano Alarcón-Casazuela, & Julissa Copa-Uscamayta, & Jeremy Yauri-Mamani, & Brenda Massiel Oporto-Arenas, & Cender Udai Quispe-Juli (2022). Satisfacción del personal de salud y pacientes sobre un servicio de telesalud de un hospital de Perú. https://doi.org/10.17843/rpmesp.2022.394.11287